Dirty Dough Cookies

OVERVIEW

Dirty Dough Cookies has become one the fastest growing franchises ever, if not THE fastest. Here you'll see how that was able to happen in a extremely short time frame.

They initially needed an entire brand strategy and website, but due to a contract issue with their previous designer, they needed to start from scratch and essentially have a complete visual identity in the span of a weekend. I created a basic visual identity of logo, colors, typography, UI kit, and photography in a couple of days.

Those elements were then used to create packaging, a website, the styling for the interior of the retail stores and a marketing campaign that received national attention. All in all, a complete and successful brand identity was designed in a matter of days.

SERVICES:
- Brand strategy
- Logo design
- Visual Identity
- UI/UX Web design
- Packaging
- Environment design
- Marketing design


Phase 1: Visual Identity Research and Strategy

Due to the extreme time constraints, I needed to gather all of their marketing research and existing brand strategy and distill that into key attributes that could be used to design a brand look and feel. I gathered all of the appropriate information from the research that would help me form a solid brand personality and messaging. I took that raw data and simplified it down into three keywords that would be the basis of the look and feel.

Phase 2: Visual Identity Concepting and Execution

I explored about sixty type and logo options and condensed them into ten viable concepts. From those ten concepts, there was one execution that fit the rubric of unique, versatile and appropriate for the brand.  After the client approved the concept, I created a color palette that had sufficient contrast, worked well together and resonated with the target audience. With a logo and color approved, I chose an appropriate typeface that would work well in every situation is placed. Secondary elements like photography styling, interior styling and packaging were mocked up to help the client envision the visual identity in practice.

Phase 3: Finalizing Visual Identity

Wanting to separate themselves as far as possible from competitors, the client suggested we eliminate pink from the palette. The visual identity also needed to have multiple options for the logo and a tertiary typeface for special callouts.

Phase 4: Interior Environment Design

With the basic building blocks cemented for the visual identity, I was able to show how those elements would affect the look and feel of the actual retail store locations. Rather than an architectural blueprint, these style recommendations showed how to implement the basics of color and brand identity into their store experience.

Phase 5: Website Creation

With a basic UI kit created and all of the visual identity, we created a complete e-commerce website in record time. All of the stages of content strategy, information architecture, wireframing, design, and final development were done in a couple of weeks. 

Phase 6: Marketing Campaign Execution

With all brand assets and marketing messages ready to go, it was time to execute Dirty Dough's initial awareness marketing campaign. After an initial launch, the brand got immediate national attention. The hashtag #utahcookiewars was born and it was imperative that all design was consistent aligned with the marketing strategy as thousands of eyes were on the brand. The main marketing strategy consisted of using a  delightfully edgy message paired with innocent visuals across both traditional and digital media platforms.

CLICK HERE for a link to a detailed case study on the campaign and some key results from the marketing efforts.

  • 12 Billboards across Salt Lake and Utah Counties
  • #UtahCookieWars Facebook and Instagram post impressions 113,330
  • 11.3% increase of share of voice for #UtahCookieWars
  • 23.1% increase in share of voice for Dirty Dough
  • 368% increase of followers on Facebook
  • 188% increase of followers on Instagram
  • 3,972% increase of profile views on TikTok

Dirty Dough's initial marketing campaign was a wildfire of attention due to the lawsuit from Crumbl. The lawsuit accused Dirty Dough of stealing cookie recipes, and Dirty Dough denied anything of the sort. The drama surrounding the case started a war that still has not been settled today.

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