Format Expert

2017 Profit 500 Canada's Fastest-Growing Companies STARTUP 50 ranking of Canada’s Top New Growth Companies

We are a company focused on creating online products that improve the lives of creatives around the world. Format is our first product, an online portfolio platform that enables any creative professional to showcase their body of work to clients, employers, patrons, as well as the world-at-large.

We are looking for an enthusiastic individual to join our Customer Success team. You’ll be responsible for ensuring members of the Format Community receive the support and guidance they need to find success in their careers.

Specifically, we’re looking for someone to work from East Asia. As the seventh member of our Success team, you will be working with a geographically diverse crew to provide top-notch support to tens of thousands of Format users.


Your typical day will involve:


Ideally, you:


Additional info:


How to apply:

Complete this form to the best of your ability.

Only candidates selected for interviews will be contacted. No recruiters, please.


Format is proud to be an equal opportunity employer and is committed to building a work environment that is both diverse and inclusive. All qualified applicants will receive consideration for employment regardless of race, religion, gender, gender identity or expression, sexual orientation, ethnicity, creed, disability, or age.