User Researcher (Position Filled)

STARTUP 50 ranking of Canada’s Top New Growth Companies

At Format we are focused on creating online products that improve the lives of creative professionals around the world. Our flagship product,, makes it easy to build a professional portfolio website. Tens of thousands of creative professionals worldwide use our platform to beautifully showcase their work online, attract clients, and grow their careers.

We’re seeking an empathetic and passionate individual to establish user experience research as a function at Format. Intrinsically, you should have a deep desire to help people and excel at defining and communicating their problems and goals. As our first dedicated user experience researcher, you must have a high comfort level working within a self-directed culture and can work effectively cross-department in problem spaces that are occasionally incomplete or ambiguous.

Your Experience

Your role at Format



Actionable Results

Life at Format:

How to apply:

This is a full-time position. Preference will be given to candidates based in Toronto but we’re open to hiring the right remote candidate.

To apply, please fill out this very simple form.

Only candidates selected for interviews will be contacted. No recruiters, please.

Format is proud to be an equal opportunity employer and is committed to building a work environment that is both diverse and inclusive. All qualified applicants will receive consideration for employment regardless of race, religion, gender, gender identity or expression, sexual orientation, ethnicity, creed, disability, or age.