Third-Party Sub-Processor & Controller List
Last updated: July 7, 2026
Format engages the third parties below to process personal data in connection with providing its services. Each entry identifies the party’s role and the purpose of the processing.
| Sub-Processor / Controller | Catégorie | Objectif |
|---|---|---|
| Amazon Web Services | Data Processor | Cloud Infrastructure & Hosting |
| Amplitude | Data Processor | Product Analytics |
| CleanTalk | Data Processor | Anti-Spam Protection |
| Cloudflare | Data Processor | CDN, DDoS Protection & DNS |
| Facebook (Meta Platforms) | Data Controller | Advertising, Conversion Tracking & Retargeting (Meta Pixel / Ads) |
| Fullstory | Data Processor | Session Recording & Analytics |
| Google Tag Manager | Data Processor & Controller | Tag Management & Analytics |
| Heroku (Salesforce) | Data Processor | Cloud Platform & Hosting |
| IBM | Data Processor | Cloud Infrastructure & Storage |
| Microsoft Azure | Data Processor | Cloud Infrastructure & Hosting |
| OpenAI | Data Processor | AI / Large Language Model (LLM) |
| OpenSRS (Tucows) | Data Processor & Controller | Domain Registration & DNS |
| PayPal | Data Controller | Payment Processing (PayPal wallet) |
| PayPal (Braintree) | Data Processor & Controller | Payment Gateway & Card Processing |
| Pendo | Data Processor | Product Analytics & In-App Messaging |
| Segment | Data Processor | Customer Data Platform (CDP) |
| SendSafely | Data Processor | Secure File Transfer |
| Slack (Salesforce) | Data Processor | Team Communication (support workflows) |
| Snowflake | Data Processor | Data Warehouse |
| Stripe | Data Processor & Controller | Payment Processing |
| Tableau (Salesforce) | Data Processor | Business Intelligence & Analytics |
| TaxJar | Data Processor | Sales Tax Compliance & Calculation |
| ThoughtSpot (Mode) | Data Processor | Business Intelligence & Analytics |
| Twilio (incl. SendGrid) | Data Processor & Controller | Transactional Email (SendGrid) & SMS |
| Typeform | Data Processor | Customer Surveys & Forms |
| Weglot | Data Processor | Website Translation & Localization |
| Wistia | Data Processor | Video Hosting & Analytics |
| Zendesk | Data Processor | Customer Support Platform |
Legend
Data Processor — processes personal data only on our documented instructions.
Data Controller — independently determines the purposes and means of processing for some or all data.
Data Processor & Controller — acts in both capacities depending on the service.